Privacy Policy

1. Introduction

PDFForge ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online PDF tools at pdfforge.app.

2. Files You Upload

Your files are uploaded over encrypted HTTPS connections. We process your files solely to perform the requested operation (merge, split, compress, convert, etc.). Files are automatically and permanently deleted from our servers within 2 hours after processing. We do not read, analyze, share, or sell the content of your files.

3. Information We Collect

• Account information: If you create an account, we collect your name and email address.
• Usage data: We collect anonymous usage statistics such as page views, tools used, and session duration to improve our service.
• Cookies: We use essential cookies for session management and optional analytics cookies to understand usage patterns.

4. How We Use Your Information

• To provide and maintain our PDF tools and services
• To manage your account and provide customer support
• To process payments for premium subscriptions
• To improve our services and develop new features
• To send service-related notifications

5. Data Security

We use industry-standard security measures including 256-bit SSL/TLS encryption for all data transfers. Our servers are hosted in secure data centers with restricted physical and logical access. We regularly review and update our security practices.

6. Third-Party Services

We may use third-party services for payment processing (Stripe), analytics, and infrastructure. These services have their own privacy policies and we recommend reviewing them. We do not share your uploaded files with any third party.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can manage your account information from your dashboard or contact us to request data deletion. If you use our tools without an account, no personal data is stored beyond the 2-hour file retention period.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@pdfforge.app.